Frequently asked questions
Everything you need to know about our pharmacy, services, and delivery. Can't find your answer? Just give us a call.
Where is Benjamin's Pharmacy & Surgical located?
We're located at 989 Allerton Ave, Bronx, NY 10469. Our bilingual team is happy to help in English or Spanish, and free parking is available nearby.
What are your pharmacy hours?
We're open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 3:00 PM, and Sunday from 9:00 AM to 2:00 PM. We are closed on Saturdays.
How can I reach you — can I call, text, or use WhatsApp?
Yes. You can call, text, or message us on WhatsApp at 718-405-9111, whichever is easiest for you. Our bilingual team is happy to help in English or Spanish.
How do I refill a prescription?
You can refill online in seconds using our secure refill portal, or call us at 718-405-9111. We'll prepare your prescription and let you know when it's ready, or deliver it free.
How do I transfer my prescriptions to Benjamin's?
Transferring is easy and free. Start a transfer online or call us, tell us which prescriptions to move, and our team handles the rest with your current pharmacy.
Do you offer free delivery?
Yes. We offer free delivery of prescriptions, groceries, and baby formula throughout New York City, Long Island, and Westchester.
Do you accept WIC and SNAP?
Yes. We are a proud New York State WIC and SNAP/EBT retailer. You can even shop WIC-approved groceries and formula online and have them delivered to your door, where your WIC card is processed securely at delivery.
What insurance plans do you accept?
We accept Medicare, Medicaid, and most major insurance plans. If you have questions about your coverage, give us a call at 718-405-9111.
Do you offer immunizations?
Yes. We offer a range of routine and seasonal vaccines including flu, COVID-19, shingles, RSV, pneumococcal, Tdap, and hepatitis. Walk-ins may be available, and appointments can be scheduled by phone.
Can you help me manage multiple medications?
Absolutely. We offer compliance packaging, medication adherence, and Medication Management to make managing multiple prescriptions simple, safe, and stress-free.
Do you speak Spanish?
Yes. Our team is bilingual and includes Spanish-speaking staff, so language is never a barrier to great care.
Ready when you are
Pharmacy care that fits your life.
Refill in seconds, transfer your prescriptions, or call our bilingual team. We're here to make your health simple.